Privacy Policy

This Privacy Policy explains how Ristorante Bernini, located at Piazza Navona 44, 00186 Rome, Italy, collects, uses, and protects your personal data when you use our online ordering system at https://order.berniniristorante.com.

We are committed to safeguarding your privacy and ensuring that your personal data is handled securely and in compliance with the EU General Data Protection Regulation (GDPR).


1. Data Controller

Ristorante Bernini
Piazza Navona 44, 00186 Rome, Italy
Email: info.berniniristorante@gmail.com
Phone: +39 06 6819 2998


2. What Data We Collect

When you place an order or interact with our website, we may collect the following types of personal data:

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Delivery Address
  • Order Details
  • Payment Information (via third-party providers – we do not store card details)
  • IP Address and Device Information
  • Cookie data and browsing behavior
  • Marketing and advertising interaction data (e.g. via Google Ads, Facebook/Meta Pixel)

3. How We Use Your Data

We process your personal data for the following purposes:

  • To process and fulfill your food orders
  • To contact you regarding your order or in case of issues
  • To comply with legal and tax obligations
  • To provide customer support
  • To analyze and improve our website and services
  • To send marketing and promotional communications (only with your consent)
  • To deliver targeted advertising (e.g. via remarketing on Meta Ads, Google Ads)

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual necessity – to fulfill your order
  • Legal obligation – for example, to retain tax documentation
  • Legitimate interest – such as improving our service or preventing fraud
  • Consent – for marketing and advertising communications or cookie tracking (where required)

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined above or as required by law (e.g. up to 10 years for accounting records).


6. Sharing Your Data

We do not sell your personal data. We may share your information only when necessary with:

  • Payment processors (e.g. Stripe, PayPal)
  • Delivery services and couriers
  • IT and hosting service providers
  • Legal and accounting advisors
  • Advertising platforms (e.g. Meta/Facebook, Google) for targeted ads and analytics

All third parties are required to handle your data in accordance with GDPR and under strict confidentiality agreements.


7. Your Rights under the GDPR

As an EU user, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Request data portability
  • Withdraw your consent at any time (where applicable)
  • Lodge a complaint with a Data Protection Authority

To exercise your rights, contact us at info.berniniristorante@gmail.com.


8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • SSL encryption
  • Secure server environment
  • Access control and authentication
  • Staff training on data protection

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your user experience
  • Analyze traffic and usage behavior
  • Deliver personalized content and advertisements

You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy (link if available).


10. Online Advertising and Remarketing

We may use third-party services (like Google Ads and Meta Ads) to:

  • Display targeted advertisements across the web
  • Perform remarketing campaigns based on your interactions with our website
  • Measure the performance of ad campaigns

These platforms may collect data via cookies or tracking pixels. Consent for this activity is obtained through our cookie banner.


11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We recommend reviewing this page regularly.


12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Ristorante Bernini
Piazza Navona 44, 00186 Rome, Italy
Email: info.berniniristorante@gmail.com
Phone: +39 06 6819 2998